UPDATE: COVID-19 line established by health departments and Erlanger
Community, News March 11, 2020
CLAY COUNTY, N.C. – Cherokee County Health Department in conjunction with Clay County Health Department, Graham Country Health Department and Erlanger Western Carolina Hospital has opened a COVID-19 Community Information line.
Beginning Thursday, community members can call 828-835-4258 Monday through Friday from 9 a.m. to noon and 1 p.m. to 4 p.m. to speak with a representative. There is no cost and no insurance needed. This public service provides convenient access to local health care providers who will answer their questions. This is NOT a COVID-19 test screening line.
“Cherokee County Government and our community partners have a responsibility to protect the public health and assist the community in managing emergency events,” said David Badger, Health Director, Cherokee County Health Department. “We can best meet this objective by continuing to work together to help lessen the potential spread of COVID-19 by following the previously listed guidance.”
Original article from March 11 below:
The Clay County Health Department (CCHD) has created a phone number for the community to call and stay updated on the COVID-19.
The line will be updated every day “or so” according to the CCHD with any status changes within the community. The number to call is (828) 389-8052 ext. 110.
In a statement released on Facebook, CCHD stated:
“The Clay County Health Department would like for our community to know that we are persistently keeping up to date on evolving information about COVID-19. We have established a local line that we will be updating every day or so with any status changes. The line can be reached at (828) 389-8052 ext. 110. We also recommend reliable sites such as the CDC and NCDHHS for up to date and accurate information.”
COVID-19 symptoms include fever, cough, and shortness of breath. Symptoms appear within two to 14 days after exposure. The average incubation period is five days.
CORVID-19
80 percent of patients with a confirmed case of COVID-19 have mild symptoms. In severe cases, patients have developed pneumonia in both lungs, and in others, patients have died. The current death toll in the United States is 29 out of a total of 938 cases. Also, 38 states and the District of Columbia have reported coronavirus cases.
According to the CDC and Georgia Department of Public Health, the best way to prevent the virus is to wash your hands, regularly and for 20 seconds. If you can’t use soap, then use a 60% alcohol-based hand sanitizer. To make sure that you’re washing your hands long enough, sing “Happy Birthday” twice.
Also, you should avoid touching your face, eyes, mouth, or nose; cover your sneeze or cough with a tissue and then throw it away, stay home if you’re sick; and avoid close contact with people who are sick. Finally, get a flu shot. It wouldn’t prevent COVID-19, but it will lessen flu symptoms which will make the jobs of health facilities easier.
N.C. residents can dial 2-1-1 to gain COVID-19 information
Community, Lifestyle, Press Release March 23, 2020RALEIGH, N.C. – The State of North Carolina has a dedicated referral and information service (2-1-1) for residents to use to find out more information about COVID-19.
nc211.org is an information and referral service that families and individuals can call to obtain free and confidential information on health and human services resources within their community. NC 2-1-1 operates 24 hours a day, seven days a week, 365 days a year and resources are available in most languages.
“Services like NC 2-1-1 are critical during times of emergency,” said Governor Cooper. “North Carolinians can now call 2-1-1 to get the information they need while we continue working together to prevent the spread of this virus.”
North Carolinians can text COVIDNC to 898211 to receive general information and updates about COVID-19. Sign up now to get regular alerts on the rapidly evolving situation and North Carolina’s response.
NC 2-1-1 can refer callers to the organizations in their local community best equipped to address their specific health and human services needs including food, shelter, energy assistance, housing, parenting resources, health care, employment, substance abuse treatment, as well as specific resources for older adults and for persons with disabilities, and much more. Simply dial 2-1-1 or TTY 888-892-1162 for assistance.
NC 2-1-1 cannot provide direct medical services, and COVID-19 can only be diagnosed by a health care professional. If you suspect you or someone you care for may have symptoms or have been exposed to the virus, you should contact your health care provider. If you do not have a provider, you can call your local health department, free and charitable clinics or a Federally Qualified Health Clinic for guidance.
People should only call 9-1-1 if they are experiencing an emergency. 9-1-1 centers across North Carolina have been receiving general questions and other non-emergency calls related to COVID-19. Please do not call 9-1-1 unless you have an emergency.
For the most up-to-date information on COVID-19 in North Carolina, go to ncdhhs.gov/coronavirus.
Due to anticipated high call volume, those seeking general information about COVID-19 are strongly encouraged to sign up for texts. People who are trying to locate specific services would benefit by calling. To learn more about NC 2-1-1, visit NC 2-1-1.